Frequently Asked Questions (FAQ)

 

 

 

1. Which metals does the company trade and supply?

 

The Company is engaged in the sourcing, trading, and supply of Copper, Gold, Silver, 3T Metals (Tin, Tantalum, Tungsten), Aluminum, and other Strategic and Industrial metals, subject to applicable laws and regulations.

 

2. In which forms are the metals supplied?

 

Metals may be supplied in concentrates, Ingots, Cathodes, Granules, Scrap, or Semi-Finished forms, depending on contractual agreements, technical specifications, and regulatory requirements.

 

3. Does the Company comply with Conflict Minerals regulations for 3T metals?

Yes. The Company adheres to Conflict-Free Minerals principles and conducts its activities in alignment with internationally recognized frameworks, including but not limited to OECD Due Diligence Guidance. Supply chain due diligence is implemented to mitigate risks related to conflict financing and human rights violations.

 

4. Are the metals compliant with international certification and documentation standards?

 

Where applicable and upon request, the Company may provide certificates of origin, Assay Reports, quality certificates, and relevant technical documentation. Availability of documentation may vary based on product type, jurisdiction, and supplier compliance.

 

5. What purity standards apply to gold and silver products?

 

Gold and silver products are supplied in accordance with internationally accepted purity standards (e.g., Au 995/999, Ag 999), subject to contractual terms and verification procedures.

 

6. Are copper and aluminum products compliant with industry standards?

 

Copper and Aluminum products are supplied in compliance with relevant international, regional, and industry standards, making them suitable for use in sectors such as energy, construction, automotive, electronics, and industrial manufacturing.

 

7. Is there a minimum order quantity?

 

Minimum order quantities are determined on a case-by-case basis and depend on metal type, product form, logistics considerations, and regulatory constraints.

 

8. How is pricing determined?

 

Pricing is calculated based on international market references (including LME and/or LBMA where applicable), product specifications, purity levels, volume, delivery terms (Incoterms), and logistics costs, in accordance with applicable trade regulations.

 

9. How are logistics and delivery managed?

 

Logistics are arranged through approved international carriers using road, sea, or air freight, in compliance with customs, export, import, and trade control regulations. Delivery terms and timelines are defined contractually.

 

10. Are quality control and independent analysis available?

 

Yes. Products may be subject to independent laboratory testing and inspection. Analysis and assay reports can be provided in accordance with contractual agreements.

 

11. What is the Company’s approach to environmental and sustainability compliance?

 

The Company operates in line with responsible sourcing, environmental protection, and sustainability principles, aiming to comply with applicable environmental laws and international best practices throughout the supply chain.

 

12. Does the Company engage in custom or project-based supply arrangements?

 

Yes. The Company may enter into customized, project-based, or long-term supply agreements, subject to legal, regulatory, and compliance assessments.

 

13. How can a quotation or compliance review be requested?

 

Interested parties may submit inquiries through the Contact section of the website or via official communication channels. All requests are subject to internal compliance and due diligence procedures.

 

✅ Compliance & Approval Statement

 

Approval & Compliance Notice

All information provided on this website is for general informational purposes only. Transactions, products, and services are subject to applicable laws, regulations, internal compliance policies, and contractual agreements.
The Company reserves the right to conduct due diligence, compliance checks, and risk assessments prior to entering into any commercial relationship.

 

Approved by Management
Compliance & Legal Department

✉️law@basselgroup.com